Our website, providing online eye refraction-based exams, values customer satisfaction. Our refund policy ensures fairness and transparency. If a user encounters technical issues preventing them from completing the exam, we offer a full refund upon verification of the problem.

For cases where the user is dissatisfied with the service, a refund request must be submitted within a specified timeframe, typically within 30 days of purchase. To qualify, the user needs to provide detailed feedback outlining the issues faced.

It’s important to note that refunds won’t be processed if the user has successfully completed the eye refraction exam. Additionally, any misuse or violation of the terms of service may disqualify a user from receiving a refund.

We strive to address concerns promptly and welcome feedback for continuous improvement. Users can contact our customer support team for assistance with the refund process, ensuring a positive experience for all who engage with our online eye refraction-based exams.